Privacy Policy
Armed Forces Central
This Privacy Policy explains how Armed Forces Central collects, uses and protects any personal information you provide when using this website, contacting us, submitting enquiries, reporting incorrect information, requesting support, or engaging with any of the services available through the platform.
Armed Forces Central is delivered through Project Homefront, an initiative of the Brillianta Foundation, and is committed to protecting your privacy and handling your personal information responsibly and transparently.
We encourage you to read this Privacy Policy carefully to understand how your information may be used and the steps we take to safeguard it.
Who We Are
Armed Forces Central is an online directory and information platform designed to help serving personnel, veterans and military families access trusted support services, community organisations, events and opportunities.
The platform is delivered through Project Homefront, a Brillianta Foundation initiative focused on strengthening support, connection and opportunity across the Armed Forces community.
The Brillianta Foundation is committed to complying with all applicable UK data protection legislation, including:
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UK General Data Protection Regulation (UK GDPR)
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Data Protection Act 2018
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Privacy and Electronic Communications Regulations 2003
Data Controller
Data Controller
Armed Forces Central is delivered through Project Homefront, an initiative of the Brillianta Foundation.
For the purposes of UK data protection law, the Brillianta Foundation is the Data Controller responsible for personal information collected through Armed Forces Central.
The Brillianta Foundation is registered with the Information Commissioner's Office (ICO) under the UK Data Protection Act 2018.
ICO Registration Number:
For privacy-related enquiries, please contact:
Brillianta Foundation
128 City Road
London
EC1V 2NX
Email: armedforcesconnect@brilliantafoundation.com
Information We May Collect
We may collect information when you:
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Contact us through the website
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Submit an enquiry
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Report incorrect directory information
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Request updates to a listing
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Suggest a service or organisation for inclusion
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Submit feedback about a service, event or organisation
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Participate in surveys or consultations
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Register interest in future opportunities, events or initiatives
This may include:
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First name
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Last name
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Email address
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Telephone number
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Organisation name
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Information provided within your enquiry or message
How We Use Your Information
We may use your personal information to:
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Respond to enquiries and requests
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Review directory listing updates or corrections
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Improve the quality and accuracy of information published on Armed Forces Central
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Respond to concerns or complaints
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Conduct research into community needs and service provision
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Improve website functionality and user experience
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Communicate important updates relating to the platform
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Develop partnerships that support the Armed Forces community
We will only use your information where there is a lawful basis to do so.
Directory Information
Armed Forces Central acts as an information and signposting platform.
Information contained within directory listings is provided by organisations, public services, charities and community partners. While we take reasonable steps to maintain accuracy, we cannot guarantee that all information will remain current at all times.
Users should verify important information directly with the relevant organisation before relying upon it.
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Consent
Where you have actively chosen to:
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Contact us
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Subscribe to updates
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Participate in surveys or consultations
Legitimate Interests
To:
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Maintain and improve the directory
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Respond to enquiries
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Develop partnerships
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Promote support services and opportunities
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Understand community needs
Legal Obligations
Where required by law.
How Long We Keep Your Information
We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory obligations.
When information is no longer required, it will be securely deleted.
Cookies
Armed Forces Central uses cookies and similar technologies to:
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Ensure the website functions correctly
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Improve user experience
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Understand how visitors use the platform
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Monitor website performance and security
The website is hosted on Wix and may use Wix's built-in cookies and analytics tools.
Where required, consent will be requested before non-essential cookies are placed on your device.
How We Protect Your Information
We take appropriate technical and organisational measures to protect personal information from:
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Unauthorised access
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Loss
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Misuse
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Disclosure
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Alteration
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Destruction
While we take reasonable precautions, no method of internet transmission can be guaranteed to be completely secure.
Your Rights
Under UK GDPR, you have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your personal information
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Request restriction of processing
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Object to certain types of processing
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Withdraw consent where consent is relied upon
To exercise any of these rights, please contact:
Brillianta Foundation
128 City Road
London
EC1V 2NX
Email: armedforcesconnect@brilliantafoundation.com
We may need to verify your identity before responding to your request.
Contact Us
Contact Us
If you have any questions, comments or requests regarding this Privacy Policy or how your personal information is processed, please contact:
Brillianta Foundation
128 City Road
London
EC1V 2NX
Email: armedforcesconnect@brilliantafoundation.com
ICO Registration Number:
Complaints
If you are unhappy with how your personal information has been handled, please contact us in the first instance.
You also have the right to raise concerns with the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/